Legal

Text Messaging Terms

How our messaging works, how you consent to it, and how to stop it at any time.

Effective date: August 1, 2026

1. Programme name and purpose

Programme name: FluxifyAI Customer Messaging.

FluxifyAI operates text messaging on behalf of local service businesses — plumbers, HVAC contractors, roofers, dental practices and similar. When you contact one of these businesses, we help them reply to you by text, answer your questions, and book your appointment.

This is customer care and conversational messaging. It is not a marketing list. We do not send promotions, and we do not send anything to a number that has not contacted a business first.

2. How you opt in — the call to action

There are three ways a person consents to receive texts from us, and every one of them starts with you contacting the business:

  • You text the business. You send a message to the number the business publishes on its website, van, invoice or business card. Sending that first message is your opt-in, and we reply to it.
  • You call the business and nobody picks up. Because you dialled the business and it did not answer, we send one text inviting you to continue by message. That single text includes the business name and the words “Reply STOP to opt out”. If you do not reply, you hear nothing further.
  • You tick the consent box on a web form. On our own contact form, and on the forms we build for our clients, there is a checkbox that is not ticked by default. Ticking it is optional — you can submit the form and be contacted by email without ever agreeing to texts.

The exact wording next to that checkbox is:

I agree to receive text messages from FluxifyAI at the phone number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Text Messaging Terms.

We never buy, rent, or import phone numbers from third-party lists. There is no path by which a number reaches this system other than the three above.

3. What messages you will receive

  • A reply when you text the business.
  • One text back when you call and the business cannot answer, inviting you to continue by message.
  • Confirmations and reminders for appointments you book.
  • Answers to your questions about the business's services, hours, pricing and availability.

Sample messages

Hi, this is Summit Air. Sorry we missed your call! Reply here and we can help right away or get you booked in. Reply STOP to opt out.

You're booked for Tuesday, Aug 12 at 9:00 AM. Reply STOP to opt out.

4. Message frequency

Message frequency varies. This is a conversation, so how many messages you receive depends on how many you send. A typical exchange is between two and ten messages. We do not send scheduled or recurring broadcasts.

5. Cost

Message and data rates may apply. FluxifyAI does not charge you for these messages. Your mobile carrier may, according to your own plan.

6. How to stop messages

Reply STOP to opt out. You can send STOP in reply to any message from us, at any time. We will send one final message confirming you have been unsubscribed, and then nothing further. The opt-out is automatic and immediate — it does not wait for anybody at the business to action it.

STOP, END, CANCEL, UNSUBSCRIBE and QUIT are all honoured. If you want messages again afterwards, simply text the business again.

7. How to get help

Reply HELP for help and you will receive the business name and a contact number. You can also email jpayton@fluxifyai.com or call 704-221-5093.

8. Carriers

Mobile carriers are not liable for delayed or undelivered messages. Carriers may filter, delay or refuse messages for reasons outside our control, and we do not guarantee delivery.

9. Supported carriers

Messaging is supported on all major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket and Google Voice, as well as most smaller carriers. Carrier support may change without notice.

10. Privacy

Mobile phone numbers and text messaging opt-in consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes. Full detail is in our Privacy Policy, and the wider terms of our service are in our Terms of Service.

11. Contact

FluxifyAI
Email: jpayton@fluxifyai.com
Phone: 704-221-5093
Web: https://fluxifyai.com